- Updated:
FAQ
Why choose FStore?
Full e-commerce system, please to see demo at: http://fstore.retek.vn
Error Message: "We're sorry, an internal error occurred. Our supporting staff has been notified of this error and will address the issue shortly..."
What went wrong you need to turn off the custom errors mode.
- Open
appsettings.json
file - Find out the following line "DisplayFullErrorStack": false,
- Replace it with "DisplayFullErrorStack": true
- Restart the site
Also, check Admin → System → Log for any errors.
Also, you can enable "stdoutLogEnabled" (set to "true") in your web.config. Then you'll see a detailed error at the \logs\
directory
What went wrong you need to turn off the custom errors mode.
- Open web.config file
- Find out the following line
<customErrors defaultRedirect="errorpage.htm" mode="RemoteOnly">
- Replace it with
<customErrors defaultRedirect="errorpage.htm" mode="Off">
Also, check Admin → System → Log for any errors.
Why does my home page take so long to load?
Large ASP.NET apps take a while to initially load into memory. Once loaded, the ASP app pool will unload your app if it goes idle (20 minutes by default). Check that the KeepAlive scheduled task is running (Admin → System → Scheduled Tasks) and consider using a 3rd party monitor, and keep alive. Alternatively, to see what is causing delay in loading pages you can enable Mini-Profiler available in the FStore. To enable the same, You can go into the admin area → Configuration → Advanced Setting, and search for the Setting with name "DisplayMiniProfilerInPublicStore". Enable this setting. This will turn on a Mini Profiler, which will display time it took to generate page with information on which operation is taking what time.
Users are logged out frequently
Adding a machine key to the web.config file should fix the problem of being logged out. You can generate the machine key or read more about it here or here
How do I upgrade to the latest version
Please see Upgrading FStore
How to change texts strings in the store
Go to admin area → configuration → languages → "view strings resources" [of your language], with the help of filters you can find and edit the texts whose value you want to change.